. It is rather disturbing that I have to restart the vehicle to have it working again. I was told it was a faulty touch screen, a bad circuit board, HMI unit going bad, etc, etc. . The first, and by far most common, is that the radio has an anti-theft “feature” that kicks in whenever battery power is removed. Radio is now working. I was looking everywhere on how to fix the problem. Jan 19, 2016 | 2006 Peugeot 407 1.6. Update: The service consultant called me back an hr later saying that his foreman got Toyota to approve the radio. Thanks. 4 years ago Reply Upvote. I would say it started about 3 months ago when the bottom of my touch screen stopped working but the rest of the screen worked fine then last week I got a phone call and tried to use the touch screen and it was unresponsive and now the touch screen will not work at all. I work with touchscreens, and this feels like a calibration issue. Nothing. I'm trying all options before I take it into the dealer! 2011 Lincoln MKX touch screen looks normal but will not activate climate control or anything on screen the buttons on the radio and A/C also do not activate. I have a blank screen but the audio and back up camera is still working normally. I tried the on button/fast forward reset - did not work. I have found that it works best when I hold my finger on the touchscreen buttons for about a second. The number on the front of my radio is 100201, does this help to see if this bulletin applies? I had the same issue come up - luckily with just 3 weeks/under 1000 miles remaining for my warranty to expire. I am at 38300miles. You could try removing the negative battery terminal for 15 - 30 minutes and seeing if that works. I've had my 2015 camry se since last September and now my bottom left corner (where my bass is) suddenly stopped working. So we'll see in an hr. Audi. Touch screen is not working. I got a new phone, tried to pair it to my car, the add button doesn't work because the touch doesn't work on the lower part of the screen. My Camry just started do this last week and just is out of warranty! Hi guys! Should not be a screen fuse unless there are two fuses for the different functions. He said,"my foreman spent 1hr trying to convince Toyota, please put a good yelp review for me"......oh please. Instead, it is understood that the radio unit has failed, and must be replaced. You're signed out. Jeep Garage is where you can talk about all your favorite jeeps including the Cherokee, Liberty and Grand Cherokee. . WTH. WTH. We, too, have encountered the same issue on a system only 8,000 miles old. Add me to the list... 2014 Camry SE, lower part of touch pad suddenly quit working. 0. Please see Technical Service Bulletin 0172-16. Updated head units (radio) are available through your Toyota Dealer. They said they will call Toyota HQ and ask for a good faith repair. If I press any of the buttons either side of the screen it takes me to the relevant screen but touching any of the buttons on the screen results in nothing! The bulletin advises you to check the Chrysler radio software version by pressing the “Menu” button on the radio. marctronixx Posts: 519 Joined: Tue Sep 27, 2011 2:07 pm. now I spent ages trying to calibrate it but it would not work so I did the worst thing possible apparently . If someone could please post a video of this condition happening on YouTube, we would appreciate it. Happened twice now and haven't even had my 2019 Gmc Sierra 1500 for a week. (Most Common) First, when you take apart the Ford Sync Module there’s actually a thin screen called a “Digitizer” which comes just before the LCD Screen itself. I am unable to change heat/ac settings, change radio station or change the clock. Try the very tip of your finger or a stylus of sorts. . I think the touchscreen is not very responsive. Using Voice Commands:. I finally called my dealer and was told that they were replacing a lot of these radios. it could be something as simple as the ground not making contact. I'm having an issue with my 8.4" uconnect where it doesn't respond to touch input. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. It is a self servicing unit, and diagnostics are not needed in case of a malfunction. Radio played fine through steering wheel controls. That clock screen pops up any time you hit the clock in the upper right. Shut system down and restarted. Tried contacting uconnect and they gave me some reset instructions (did't work but they did confirm my software is up to date), I've tried pulling the fuse and disconnecting the battery. It's stuck permanently on the phone screen, i can bluetooth pair to it and take calls, radio still works, but can't change menus or anything. Could you please directly reference this bulletin so we can show it to the service manager? Step2: Open the car stereo. Took it to my local Toyota, and they said,"the warranty is the warranty". The touch screen, as all functional buttons on the radio, is completely controlled from within the radio. The instrument cluster (Air bag indicator panel) below the radio flickers during the non-operation of the radio. Any ideas? I was like WTH. I just had to replace the computer in my 2012 Dodge Journey and now my touch screen wont work. unfortunately for me it was after I have caused the problem lol!! Took it to my local Toyota, and they said,"the warranty is the warranty". The rest of the touch screen doesn’t work for me. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. MMI (2015-2017 model years) Press and hold the Menu key, the rotary knob, and the button … Please see Technical Service Bulletin 0172-16. I can't believe it, but this fixed my touch screen! Worst part is it never seems to happen when I want to show the problem to service. I'm having trouble understanding how Toyota does not consider this "Dead Key" issue a safety matter. If you’re stuck on the icon screen, touch the time, in the upper right corner, then touch the speaker icon on top. 2013 Fusion. Frozen on my screen. This digitizer is responsible for the touch functionality of the unit and often fails on the unit after a certain period of time. Resistive screens get fussy on the edges. I decided I had nothing to … For a better experience, please enable JavaScript in your browser before proceeding. Ok now I have read up on this a fair bit . The bass up works for now, but the bass down doesn't work at all. So does this mean in order to use the pairing function I have to take my car back to the dealer? u can upgrade to aftermarket if u want but u want to know why the stock one is not working first. I can't believe it's a known issue, and they didn't do a recall etc. replaced fuseable link and radio controls/ nav screen stopped working.after replaced fuses for radio etc and restored functionality. 1. GlendaM9. Here older iphone 5 died and was replaced. When this happened a fan came on which put … read more 1 … Tap to unmute. Why does it have to be under warranty to have it fixed for free? Any one else experience this, any advice. I am at 38300miles. Re: cadillac cue touch screen not working Unless it is a recall Cadillac usually won't help if not under warranty. Any ideas? shortly the radio / nav screen stopped working . So we'll see in an hr. I playing around with the setting of the my radio and I got in to the engineering mode and went to the touch screen calibration menu . JavaScript is disabled. NHTSA ID Number: 10143102. But if its doing it automatically without you touching the screen I would try and take a vid of it and take it back to GM. The only problem is the touch screen is totally non-responsive. Drove away and the radio screen went blank. I was like WTH. nissan is notorious for electrical problems. I tried everything from stopping the engine, turning off the radio and back on, etc. If they are not willing to cover the repair, I will go to Twitter, social media about this. My 15 never had an issue though. Manufacturer Communication Number: SSM 47379 Summary. I thought it was just my radio that had that problem. Doing a Hard Reset. That’s all I was able to do. JavaScript is disabled. It may be that the bottom portion of the screen has failed. I am 58 yr old woman that has never opened a camera before. For a better experience, please enable JavaScript in your browser before proceeding. So far only seems to be when blutooth connected to device and it is definitely intermittent. :l I hard reset mine and worked the first time for a few days and I do it every few days to make it work but since I have no warranty I will most likely have to purchase a new cue. Also fish eye view has happened on backup camera has been happening. if u still have a warranty see if you can get it replaced. -2 overnigh,car won't start,took battery off/charged indoors & when reconnected, radio/CD player not working & cannot reset on multifunction screen/fuse o.k.but radio completely dead ??? Up Next. Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Then press “System Setup” touch screen soft key. None of the apps were working. Cancel. Rare but it happens. The bottom left key (and one or two keys just to the right on the bottom row) on the touchscreen of my wife's 2015 Camry SE is dead. If playback doesn't begin shortly, try restarting your device. That said, my 2018 clearly has a resistive touch screen not capacitive (think non-cell phone). And then the radio screen will pop up in your DIC anytime you swipe your finger to the left on your radio screen. Top. Now I can't get the new phone to connect via Bluetooth because the "add" key will not work. This definitely sounds like this should be a recall from Cadillac. Removed radio fuse (most awkward place possible for the fuse panel), contacts were tarnished, polished them up and put fuse back in. Sean, I have the exact same truck as you...2015 Sierra SLT and I'm having the exact issue you had with your radio. I believe that mine is an 8.5. No radio, all other functions on screen working. Any idea's or solutions? Has anyone else had a problem with the radio/touch screen blacking out? Still a blank screen. Problem is my touch screen wether in nav, media player or xm mode will occasionally just not respond at all. I got a new phone, tried to pair it to my car, the add button doesn't work because the touch doesn't work on the lower part of the screen. If the vehicle is at version 2.2 please update the … and turned my car off :/ 15' Overland Ecodiethel GDE Hot/Trans tune. If you’re a Golf owner with a broken infotainment touch screen, the first thing you should do is to try a hard reset. They said they will call Toyota HQ and ask for a good faith repair. Press the Push to Talk button on your steering wheel or touch the button on your touchscreen.. 2. There are a few different reasons for a car radio to stop working after the battery has gone completely dead. I have a 2018 GC Trailhawk with 12000 Km and have been problem free until today when my Uconnect radio locked up. After about a month, the screen would freeze each morning, and 8 times out of 10 an engine restart would 'not' fix the problem. I … Have you put the radio code in? Here's the issue - this is the "Add" key for adding a new phone to the Bluetooth function. Some 2014-2015 Toyota Camry, Camry Hybrid and Corolla vehicles may exhibit a partially inoperative radio touch screen (usually the lower right hand side) on vehicle with the base audio option. Took it to the dealers today and System codes B101D/U18B4/U0155 came up said GM is working on it and just have to wait. After disconnecting all the wires that were coming out of the car stereo, … . Some 2014-2015 Toyota Camry, Camry Hybrid and Corolla vehicles may exhibit a partially inoperative radio touch screen (usually the lower right hand side) on vehicle with the base audio option. I know the machine is good and I'm hoping this is an easy fix. Speech recognition software lets you use simple voice commands for radio controls, SiriusXM ® Satellite Radio 3, Pandora ® Internet Radio, Stitcher Smart Radio™ and Bluetooth ® wireless technology.. How Voice Commands Work. Touch screen not working on radio 21 Answers. Next, press “System Information” touch screen soft key. 2013 ram, 8.4 radio. VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. This would let other owners see what is happening.Thanks. Basically it happened when I went to change a satellite radio station by pressing a soft key on the touch screen. I rang Lexus Melbourne City and they gave me a quote of $750-800 to replace the screen (get few similar quotes elsewhere). It's out of warranty (2010) and NOT fun to drive to the beach with no radio! If it was a known issue, why wasn't it recalled and corrected? thank you . I have researched this for several months now. PLEASE HELP My previous GC had an 8.4 which could be re-booted.. not so with this model. Autoplay is paused. Updated head units (radio) are available through your Toyota Dealer. The dealer replaced audio with no charges - waste of a couple hours though. They will cover the radio ($800.00) + labor. 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'' the warranty '' caused the problem 2012 Dodge Journey and now my touch screen, as all buttons... A warranty see if you can Talk about all your favorite jeeps including the Cherokee Liberty! Radio locked up swipe your finger or a stylus of sorts time you hit the clock in the right! A 2018 GC Trailhawk with 12000 Km and have n't even had my 2019 Gmc Sierra 1500 for good! It replaced the dealer wo n't help if not under warranty to have it fixed free! I ca n't believe it 's out of warranty ( 2010 ) and not fun to drive the... Why does it have to be when blutooth connected to device and it is up date. Not respond to touch input a couple hours though and have been problem free until today my...