If you are in the guaranteed delivery program, I believe the buyer can ask for a $5 credit from ebay. The shipping address on the order on Ebay comes up correct. I guess they are making sure you are getting your money's worth, "shipping".... My package arrived today! Buyer said package not received, but USPS shows delivered. USPS said it has hired holiday staffers, expanded delivery and retail hours, leased more vehicles, and expanded technology to enhance package tracking. This means that your order is waiting to be shipped to your customer. Filling out a lost/stolen package claim also works like magic. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); Maybe it would have been delivered even if I had done nothing, who knows. When I checked from my office on Friday, it says "Delivered on Friday, Feb 1" in my city and zip-code. We recommend that you don't extend your handling time. I create scan form to speed things up. I went out to check the mailbox and every spot that someone would leave a package at my house, and there was nothing. Tracking Shows Delivered, But No Package! So I bought a kick for my Vdrum setup on Ebay. document.write (document.charset ? I had a Priority package going to a town about an hour drive from my house. It does. Late delivery after Ebay … But others believe it will put their listings at a disadvantage, pushing shoppers to other websites promise quicker delivery times - even if those sites can't actually "deliver" on those promises. This was at about 12:30PM, and Im typing this at 12:45PM Its strange … If you receive a late package from the USPS, be sure to report it, advise the former postal service workers. No tracking updates whatsoever. Registered Buyer ‎04-25-2019 10:34 PM. But in the end, as usual the seller, in ebay's eyes, is responsible for getting the package delivered, no matter what is going on with the carrier. When I check the tracking it says something like attempted delivery but no one home. What should I do? Never helpful. The messaging comes after the seller has made a sale when the shipping cost is already locked in. I will keep you posted. No tracking updates whatsoever. if (document.mmm_fo) document.write ("&mmm_fo=1"); eBay international standard delivery supports shipments to over 210 countries, offers better tracking visibility and includes late delivery protections for standards, service metrics, and feedback. Please fix this . Item was held by USPS in locker for 5 days then marked ‘RTS’ (Return To Sender) with original tracking number. var m3_u = (location.protocol=='https:'? Sounds like your methods don't take a lot of time which is good. USPS. We first recommend asking your recipient to check any other locations the package might be (the front door, back door, mailbox or even a neighbor's house). I have personally dropped packages off on Friday evenings and there has been NO acceptance scan period and NO scans showing on the tracking history until the package reached the buyers city. You ordered the item, the company has picked the order and made a sending label and put it on the box. the seller is scamming you and shipped a random item to another address in your zip code. [CDATA[ eBay had advised sellers on August 11th that it would be automatically extending estimated delivery dates "as necessary" in order to set buyers' expectations, and advised sellers not to extend their handling times: "We are automatically extending estimated delivery dates as necessary to give buyers a more reasonable expectation of when their items will arrive. They both departed the Philadelphia sort facility and that was the last they were heard from. I don't know, but it's worth a try. I believe that this is done to show clients who pay for guaranteed service, which is wrong. what do i do now? The seller refused to call FedEx and inquire about the lost package and eBay sided with him because he has a tracking number and a proof of delivery document completely ignoring that I had a case ID number with FedEx with them stating they misdelivered the package. Great proactive advice! if (document.context) document.write ("&context=" + escape(document.context)); The carrier has not yet come to pick it up. If tracking shows delivered, but there was no signature confirmation required the seller may still lose the A-Z Claim even if shipping was purchased through Amazon. So it shows up quickly as being in USPS possession. WTF?! Actually, I just checked an ebay package that was mailed on 2/24. There may be occasions where a mail … I ordered a product (off Etsy) and it was shipped on 3/6 via Priority Mail from Salt Lake City, UT. For me, it's contacting the seller (no emailing or calling of the USPS needs to be done, just the act of emailing the seller)...seems like that shakes it loose in the cosmos. Bottom Line: Once the package is delivered and there is a confirmation, the seller is innocent. For international shipments, if tracking on the item shows movement within the past 10 calendar days and the parcel is in the destination country, eBay will keep the request open for 10 more days from the time the buyer asked eBay to step in to allow additional time for the item to be delivered. document.write ("&loc=" + escape(window.location)); The tracking service will show the updated status of your mail. Your package is most likely in a Parcel Locker box in a cluster mailbox. i am so upset, i was home that day it was delivered, no doorbell no … i went to the post office they tried to find the package, but cannot, and said there is nothing they can do. But in the end, as usual the seller, in ebay's eyes, is responsible for getting the package delivered, no matter what is going on with the carrier. The tracking says it is delivered, but the receiver claimed that she never receive anything. Let the seller know your item hasn't arrived I signed up for text alerts and logged a case. I would love to compile a list of actions that can be taken that could help get packages located and moving...especially during the crazy busy holiday seasons when customers get anxious! I live in a large apartment complex thas has parcel lockers. then i opened a paypal claim for item not received -then guess what THEY PUT A TRACKINGNUMBER AND IT SAYS IT WAS DELIVERED LAST WEEK!!!! Few more days have gone by and still have not received it. Usps delivery confirmation is so unreliable i don’t even look anymore half the time. Hello, I asked an eBay seller for permission to return item before it was delivered to me. I just received an email update from usps that my 1 package that had been stalled in NY has arrived in Texas finally!!! //]]>-->. USPS just lied about attempting to deliver my package. I did get 3 UPS packages later in the day. If you are dealing with a USPS since delivered in mailbox but no package was actually delivered situation that you did purchase insurance on, you’ll want to file a claim just as soon possible. I don’t live in a building with a front desk or mail room and no package was left. The eBay updates showed the package as being "delivered" the day the seller dropped it at the PO, but the USPS tracking showed it as being "accepted", as it should have. I tried the form it will only allow US addresses. if (!document.MAX_used) document.MAX_used = ','; To know this, just visit the main site of USPS and start tracking your package. Post office says that they checked with the carrier and he doesn't specifically remember that package, but they say that it must have been delivered. WHAT!! But it actually was delivered that very afternoon. No package at front door either. That's brilliant! I have searched the site and found out sometimes the package may show up in the mailbox few days later. The address is also a neighboring state so not too far. You may file a claim for: Insured mail or Priority Mail (15 to 60 Days); Cash on delivery items (15 to 60 Days) Priority Mail Express items (7 to 60 Days) Registered Mail with postal insurance packages, etc. USPS Delivery Confirmation does not specify what address the package was delivered to. I've always had USPS deliver mail to me and when the boxes are too-large, they leave it in the front-yard. 30 days later tracking shows ‘in transit to sender’ but still no delivery info. If you are in the guaranteed delivery program, I believe the buyer can ask for a $5 credit from ebay. One mailed early December, one early January. I really do wonder if my inquiring made things get moving? The seller refused to return the payment to me because he did not received the package although the tracking says delivered. “Lost packages are not the issue. I have done all of the above and still 4 missing priority packages. USPS online says the package was delivered when it actually never was! Here's why your mail and packages are a no-show or delivered late Customers experiencing mail delivery issues can connect with our customer service representatives by calling 1-800-ASK-USPS … They only called you back because there was an update. USPS says it was delivered, but its been a day and i have not recevied the package. I have 1 sitting in NY stalled out for 2 weeks supposed to be heading to Texas. The USPS has received the notification that this has been done. Informed Delivery ® Users Informed Delivery provides a digital preview of your incoming mail. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); Wish I had those :) Maybe it's the act of just "doing something" gets that stinkin' package moving. Why does anyone pay for tracking??? :(. Thank you! Last time my post office called the driver to make sure it was being delivered. Of all of the packages we have received INR claims on between all of our sales channels we have only has 1 that USPS was showing actually delivered to their address. Hi guys and gals, So this is not the first time it’s happened to me but i had an order where the tracking information on a USPS Priority mail package said “In Transit, Delayed” and was 2-3 weeks late. var m3_r = Math.floor(Math.random()*99999999999); For example i just went to my mailbox and got my package that still says “in transit” Meanwhile I have another undelivered package that was marked as “delivered” yesterday. It's happened to me as a seller too after a customer emails wanting to know why their package hasn't arrived, and then miraculously it finally does! if (!document.MAX_used) document.MAX_used = ','; Furthermore, one seller took offense to eBay’s response because the company is trying to take the easy route and tell sellers they should file for an insurance claim, ignoring the real issue is with USPS delays. The only thing that happens when you call these places is they run the same tracking number that you did. I have two packages that haven't arrived ever. The seller included a screenshot of the message displayed on his shipping-label page: A seller on an industry board also wrote about the problem, saying he saw a "warning" at the top of the page when buying USPS shipping labels and asking him to please find another way of shipment. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); I've been sitting at home working and waiting on a package several times when USPS pulls up and then just drives away. (15 to 60 Days); As you can see, every mail service may have a … For 4 days, nothing was updated...no movement....no scans....stuck. document.write ('&cb=' + m3_r); Then it updated to "10:15am delivery attempted, no access to location". When the Help Page says “problems with delivery”, it is referring to things like the tracking shows it never arrived, package … As most of us know, if a seller sends a purchased package with USPS tracking less than $750.00 and tracking shows a delivery in the buyer's zip code, eBay and PayPal both consider that a delivered package even if the buyer claims it was not received. //]]>-->,